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Archive upgraded

- 5 MIN READ - 03 Jun 2013

You have probably noticed that Messente’s archive has a brand new look and feel.

It underwent cosmetic surgery a little while ago and now is the perfect time to take a quick look of what’s there.

So here are the main things you can do and see in the archive just to get you started.

Overview of messages sent

The first thing you see is the general overview of the sent messages throughout a period of your choice. You can either use one of the quick options: last month, this week, tomorrow (just kidding :)) or select a period between two specific dates.

Messente displays all the sending activity, draws a small graph describing your SMS traffic during this period. By clicking on the total SMS number of any of the sendings you can see every single message separately including full delivery information.

Last but not the least you can download a .pdf report with all the sending activity so whenever you want to share this information with someone who does not have access to the account you can just send them the report via e-mail.

Jaanus Rõõmus

Jaanus Rõõmus - CTO

Jaanus is co-founder and CTO of Messente and makes sure its wheels keep spinning and Messente always has a full tank of fuel.

Consider this in the bidding process - Part 2

16 Jan 2018

Continuing last week’s discussion around things that companies must consider when selecting a global SMS messaging partner through a formal request for proposal, or bid, here are three more critical variables to point out. Again, these are based on our experience of customers turning to us after they tried the lowest cost tender.

Marcus Kallavus

Marcus Kallavus

Consider this in the bidding process - Part 1

09 Jan 2018

Selecting an SMS provider from a pool of many can be daunting task. What should be considered when picking a partner? What are the variables?

Marcus Kallavus

Marcus Kallavus

Personalized support and why there is no way around it

02 Jan 2018

We often see client support packaged into software products, whether it includes general support tickets, to live chat, to dedicated account managers. And it comes with a cost to the software publisher, which is often passed on to the clients. As product features expand, support tends to suffer, with reply times increasing, quality of support declining, and costs expanding to solve service issues quickly. Eventually, the personal touch of client support fades.

Uku Tomikas

Uku Tomikas

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