Below is a description of how the data we gather
from you as a visitor (hereinafter “the Visitor”, “you”, “visitor” or
“Customer”) to our publicly-accessible website www.messente.com (hereinafter
known as “Messente”, “Site”, “the Site”, “We” or “Us”) and other websites where
and how it is kept safe. Please review this Policy before using any part of the
the Site as by using any part of the Site you hereby agree to the collection,
use and disclosure of your information as outlined below.
- What kind of data is collected:
How is the data collected used:
- Data given to Us directly - the
Visitor has the option to contact Us via e-mail from the contact-us link,
which is being recorded. We may also offer the Visitor the option to
share details through signing-up to surveys or by signing-up to a
newsletter, during which We will collect and record the information the Visitor
provides Us in subscribing or using such opportunities.
- Data collected automatically -
When visiting the Site, We and our service providers acting on our behalf
may collect certain data using tracking technologies like cookies, web
beacons and similar technologies.
We will not use the data from the
Visitor for no other purposes than to provide and personalize services. We
will not sell any information to any third parties.
- Data given to us directly - The
data given to us directly is used to provide you with a response to the
inquiries and to provide you with the reply to the surveys signed-up or
to provide you with the newsletter.
- Data collected automatically -
Data collected automatically as described in section 1.b is used to
understand how visitors are using the Site and to improve the user
experience on the Site.
Who We may share your data with:
No personal information that is
collected from the Visitors is disclosed unless explicit content is
granted for such purposes. The exception done to this rule is when such
information is required under a legal obligation as stated in section 3.b.
In order to ensure the quality of
the service and assess the service in regards to the site, Messente is
using the following third-party services:
- Affiliates - We may share data
collected from the Visitor with our affiliates. All data shared will only
be used as described in this Policy.
- Compliance with laws - We may
disclose the data provided to Us to a third party if such disclosure is
required by law, regulation or legal process. Also such information may
be disclosed to enforce the Policy or in case to protect the security of
the Site. If We are legally required to provide such data to third
parties, we will use reasonable efforts to provide the Visitor with
information about such procedures.
- Google Analytics – The Integration with Google Analytics is used to gather data
of the Users activities on the website and general information about the
Google Analytics can be found here.
- Voog analytics tracker – The Integration with the Voog analytics tracker is used
to gather data of the Users activities on the website and general information
relation with the Voog Analytics tracker can be found here.
- Hotjar – The Integration with Hotjar is used to gather data of the Users
activities on the website and general information about the website visit. The
- LiveChat – The Integration with LiveChat is used to communicate with the user
to provide support and track user activity on the Site. The Terms and
- Facebook Login – The Integration with Facebook Login is used to provide a
secondary login procedure to the main provided alternative. The Terms and
- Static content served by voog.com servers – The Integration with Voog.com's
static servers is used to host the website static content by a third party
- Using fonts.googleapis.com for custom font – The Integration with
fonts.googleapis.com is used to provide custom fonts for the website content.
fonts.googleapis.com can be found here.
- Freegeoip to get users' location based on IP address – The Integration with
Freegeoip is used to track the IP location of the user to provide an intial
pricing pursuant to the tracked location. The Terms and Conditions and The
Messente Communications may also be able to access the device information.
- The information collected is
stored within a password protected storage, such that the information is
not accessible for any third parties. In addition the information is
protected by a detailed log-in system.
visitors to the website and in order to track the usage pattern of the
website and to build a demographic profile of the general usage of the
- The Visitors have the right to ask
for the Site to provide information, delete or make changes to the data
collected. This is done by contacting Us via firstname.lastname@example.org
The data collected will not be deleted if there
is a legal obligation to retain such data.
- Given the nature of the internet,
data collected and processed requires the transformation on an
international basis. By communicating with Us over electronically, the
Visitor acknowledges that information provided during the communication
may be processed outside of the European Economic Area, although the data
itself will be stored with the requirements of Estonian data protection
- Please keep in mind that the
Policy is subject to change from time to time. Last update to the Policy
was made 07.07.2017
- Changes to the Policy. The Policy
is revised over time. Any changes made to the Policy will be updated and
the version of the Policy with the effective date shall be written at the
bottom of the document. The customer is encouraged to check the effective
dates of the Policy. The continued use of the Messente service shall be
considered as an acceptance to all revisions of the Policy. If the
customer shall not agree to any changes made, then the customer must cease
to use the service and Messente shall not be obliged to offer any services
to the customer.