Messente's Blog Updates and lessons learned by the people (and friends) of Messente
Customer Texting: the Good, the Bad, and the Don't You Dare
When carrying out customer texting, there are some important dos and don’ts to be aware of. Don’t text your customers without reading this first!
Top 7 Reasons to Use Text Alerts for Business
Businesses can utilise SMS for streamlining customer service, managing internal comms and for marketing. Learn all about text alerts for business.
The Complete Guide to Commercial Text Marketing
Learn why you should consider SMS as part of your marketing mix and how to get started quickly with commercial text marketing.
How a School SMS Service Benefits Parents, Pupils and Staff
Managing communications effectively in an educational setting is vital. Learn how a school SMS service can keep parents, pupils and staff connected.
How to Build a Text Club for Your Business
Sending promotional messages to your text club can help you increase sales, customer engagement and build brand loyalty. Learn how to get started.
5 Practical Ways to Use Church Texting Services
Church texting services can help you expand your congregation and keep existing members informed and engaged. Learn how your church can benefit.
A Complete Guide on How Texts Can Enhance Customer Service
Considering implementing text customer service? See examples and templates of how texts are used in different customer service situations.
How to Deal with Negative Feedback on Your Text Marketing
Mistakes happen. Sometimes you'll get negative responses to your text marketing. What matters is how you deal with it. Learn how from this article.
How to Keep Customers Updated with Text Message Reminders
A range of businesses can use text message reminders to reduce cancellations and no-shows. Discover ways to use them in this blog.