Flexible and transparent pricing

To send SMS messages with Messente, you’ll need to purchase SMS credits. The cost for credits depends on the number of SMS messages you plan to send per month and also the destination countries you’ll be sending messages to. The pricing calculator can give you a solid estimate of how much your messaging will cost.

You can buy Messente credits using a credit card or PayPal. You can also pay by regular bank transfer by requesting an invoice from our support team. Good to know: your SMS credits will be added to your account balance as soon as your bank transfer has cleared, so this method can take a little longer.

Messente doesn’t collect or store any credit card or payment information. All payments are processed by your credit card provider, PayPal or your own bank, depending on the payment method you choose.

Messente credits are added to your account as soon as your payment has been received. This usually happens instantly when you pay by credit card or PayPal, but if you pay by bank transfer, this may take a few days.

We have the highest delivery rates in the industry. But, from time to time, you may notice that not all your SMS messages were delivered. This is usually the result of something beyond our control, like:

• The recipient’s mobile phone is switched off or is out of the coverage area.

• The mobile provider is experiencing difficulties.

• The phone number is roaming (abroad).

• The sender you are using is prohibited by a particular operator or country.

• The carrier network is blocking the SMS.

Learn more about why your messages might not be delivered

Every message has a fixed cost for us to send it, which is why we charge you based on the number of messages sent. However, this is the standard across the industry.

The good news? Our delivery rates average around 98%. That’s about 40% higher than the industry average.

VAT is a tax that affects only those businesses based in Estonia and the European Union (EU). Customers outside the EU will not be charged VAT.

EU customers with a company-registered VAT number can add this to their account settings to avoid being charged VAT by Messente. However, all EU customers without a VAT number (and all Estonian customers) will be charged VAT at the standard rate of 22%.