One tool for all your messaging

An omnichannel messaging solution is a platform that lets you send messages to multiple channels. The main benefit is that you only need to log into one tool to manage all of your messaging. Messente’s Omnichannel platform gives you access to SMS, WhatsApp, and Viber, all with a single API connection. Or you can start sending messages with no integrations through our dashboard!

An omnichannel messaging strategy helps businesses meet customers where they are, whether it's SMS, WhatsApp, or Viber. It increases reach, ensures message delivery even if one channel fails, and improves engagement by using the most relevant platform for each audience segment.

Messages are delivered almost instantly. You can set up the platform quickly and begin sending messages the same day.

It depends on your region, audience, and campaign goals. Messente gives you access to SMS, WhatsApp, and Viber, enabling you to build a cost-effective channel strategy tailored to each market.

Messente provides a REST API for SMS, Viber, and WhatsApp. Integration is straightforward and can typically be completed in a few hours. You can also use the no-code dashboard if integration isn’t preferred.

Messente offers highly competitive per-message rates starting at €0.01. The service fee includes access to full support, infrastructure, and security features. You can learn more about pricing here.

Yes. Messente is fully compliant with GDPR, DORA, and ISO 27001:2022 standards. All data is securely processed and stored in the EU, with built-in safeguards against fraud, unauthorized access, and message tampering across all supported channels.

Yes. Messente’s dashboard gives you unified reporting for SMS, WhatsApp, and Viber, so you can view delivery statuses, engagement metrics, and campaign performance in real-time.

Messente supports fallback options. If delivery fails on a preferred channel (e.g., WhatsApp), it automatically retries through another (e.g., SMS or Viber), ensuring your message still gets through.

No. With Messente’s Omnichannel API, one integration gives you access to all supported channels – SMS, WhatsApp, and Viber – simplifying your tech stack and speeding up implementation.