At Messente, we take security very seriously – messaging data can be personal, private and requires high security standards.
We are GDPR compliant and are regularly audited for ISO 27001:2022 security framework. We strive to keep our security standards up to date and continuously improve our security level.
Do you have SSO, SCIM? What other security features do you have?
We support SSO with Google oAuth. SCIM is currently not supported.
Some additional security features are (not limited to): - Custom message data retention periods - IP whitelisting for API keys - Multi-factor authentication to users - Disabling password login for all users (with Google SSO)
Do you have a Data Processing Agreement?
We can supplement the general terms of services with a data processing addendum. You can request this from our support or your account manager.
We generally prefer to use our own data processing addendum, but in some cases can use a custom DPA.
Where can I find ISO certificate and other security & compliance documents?
Visit our Trust page to access certificates and security documents.
Is Messente suitable for use in regulated industries like finance or healthcare?
Yes. Messente is compliant with GDPR, ISO 27001:2022, and DORA, making it suitable for secure use in finance, healthcare, SaaS, and other highly regulated sectors.
What is Messente’s policy on Artificially Inflated Traffic (AIT) protection?
Messente actively monitors for and protects against artificially inflated traffic. We use carrier-level detection systems and internal fraud-prevention mechanisms to safeguard your messaging costs and delivery reputation.
Does Messente support audit trails and compliance reporting?
Yes. Enterprise customers have access to detailed message logs, delivery histories, and access control records. Please get in touch for more information.
