Messente is totally different to our previous provider where the responses and feedback loops were much longer. It took three hours just to write something back like 'your request was received'.
Now the average response time is in minutes.
Mat Bondarenko
Head of Service Delivery
@
With Messente, our account manager is not a proxy between us and some experts.
They share insights without us asking, which helps us save time and money - instead of searching for answers.
Olga Ivanova
Email Marketing Manager
@
Messente delivers. I know that I can sleep well because I know that our messages are in good hands. And in case of any issue, I also know that they help us. This is what I really appreciate.
Why do you need to authenticate your users phone numbers?
It's easy for fraudsters to obtain fake phone numbers and use them to create fake accounts. SMS verification lets you double-check the identity of service users to ensure they're genuine.
Here at Messente, we let you use SMS, Viber, or WhatsApp to automatically verify users, so your team can concentrate on other aspects of your business.
How many countries does Messente support for authentication messages?
Globally. You can verify users in most parts of the world using Messente's Omnichannel API. We have over 800 mobile operator connections in more than 190 countries, so you can easily provide security checks around the world.
What channels can I use for verification?
Messente has three channels available for verification: SMS, Viber, and Whatsapp. This virtually guarantees that PIN codes and one-time passwords (OTPs) are received by the recipient.
We also have a product by the name Verigator that is a turnkey global OTP solution without setting up your business globally.
Yes. While most OTPs are plain, you can easily add branding or personalization to create a more cohesive user experience.
Can I send verifications without getting permission or opt-ins?
Technically, yes, but best practice is to notify users during signup. Gaining consent upfront builds trust and ensures compliance with privacy standards.
How does Messente ensure reliable OTP delivery?
Messente uses smart routing and fallback channels (SMS, Viber, WhatsApp) to esnure message delivery. If one channel fails, another is automatically used to ensure timely OTP receipt.
What makes Verigator different from other OTP tools?
Verigator simplifies global OTP delivery by removing the need for local telecom setups. It’s ideal for businesses looking to launch secure, compliant authentication across borders quickly.
How quickly can I integrate phone verification into my platform?
Most businesses complete setup within a few hours using our API documentation, which includes code samples and integration guides.
Can Messente help us detect fraud or abuse during sign-ups?
Yes. Our number validation tools and AIT (Artificially Inflated Traffic) protection detect invalid numbers and suspicious traffic spikes, protecting your platform from fake accounts or fraudulent registrations.
